Data Protection and Privacy Statement

Trust is important, especially when it comes to your personal data. That is why we see it as our obligation to exercise the utmost care in the handling of your personal data and to do everything we can to protect your information from misuse.

KLINGER Holding GmbH operates the www.klinger-international.com website (the "Service").
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Definitions

Personal Data

Personal Data means data about a living individual who can be identified from those data.

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small pieces of data stored on a User's device.

Data Controller

Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your data.

Data Processor (or Service Providers)

Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.

Data Subject

Data Subject is any living individual who is the subject of Personal Data.

User

The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal Code, City
  • Cookies und Usage Data

The purpose of the data collection will be given at each instance where such data is collected. You may opt out of receiving any, or all, communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Use of Data

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

Contacting us

If you contact us through the website or via the email addresses listed on the website, the information you provided will be stored for the purpose of answering your request. For follow-up questions your data will be retained for six months, and will not be forwarded to third parties without your consent.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Newsletter

On our website you can sign up for your newsletter, for which we need your email address and confirmation for the processing of this data. You can cancel your newsletter subscription anytime by using the unsubscribe link or instructions provided in the emails.

Your Rights

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes. Complaints about violations of your rights related to data privacy can be addressed to the data protection authority. For Austria this is the Austrian Data Protection Authority.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

Behavioral Remarketing

We use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google AdWords
Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

If you have any questions about this Privacy Policy, please contact us by email:
office@klinger-international.com

Cookies

The website of KLINGER Holding GmbH uses cookies. Cookies are text files that are saved and stored on a computer system via an Internet browser.

Many websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string through which webpages and servers can be assigned to the specific internet browser in which the cookie was stored. This allows visited websites and servers to distinguish the individual's browser from other internet browsers that contain other cookies. A particular internet browser can be recognized and identified by the unique cookie ID.

By using cookies, KLINGER Holding GmbH can provide users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie the information and offers on our website can be optimized on behalf of the user. Cookies allow us, as already mentioned, to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not need to reenter its credentials every time he or she visits the website because this is done by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping cart in the online shop. The online shop remembers the items that a customer has placed in the virtual shopping cart via a cookie.

The data subject can prevent the setting of cookies through our website at any time by means of a corresponding setting of the internet browser used and thus permanently contradict the setting of cookies. Furthermore, already set cookies can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If the data subject deactivates the setting of cookies in the internet browser used, not all functions of our website may be fully usable.

Essential Cookies

These cookies are mandatory for websites and their functions to work properly. Without these cookies eg services like our forms cannot be provided.

Category Designation Third party Type Description
essential PHPSESSID   session This cookie stores no personal information but only a unique value to recognize your browser / device during the current browser session again.

 

Performance Cookies

These cookies collect information about how you use websites. Performance cookies, for example, help us identify particularly popular areas of our website. This allows us to better tailor the content of our websites to your needs and thus improve our offer for you. The information collected with these cookies is not personal. Further information on the collection and evaluation of the information can be found in the section "Evaluation of usage data".

Category Designation Third party Type Description
performance

_dc_gtm_UA-#

googletagmanager.com HTTP

Using Google Tag-Manager to control the loading of a Google Analytics script tag.

_ga

google-analytics.com HTTP

The Google Universal Analytics JavaScript library uses first-party cookies to: Distinguish unique users and reduce demand rates.

To deactivate, you have the following options:

  • Disable on www.klinger-international.com*: click   here
  • Disable on all websites (browser plugin): click here

*For this purpose, a cookie is stored in your browser, which exists until you delete it. As long as this cookie exists, the deactivation will be maintained.

_gat HTTP
_gid HTTP
collect HTTP
r/collect HTTP

 

Cookies for marketing purposes

These cookies are used to distinguish requests from different browsers and to store helpful information that can later be used by an application. They are also used to associate browser information with customer records.

Category Designation Third party Type Description
marketing

@@History/@@scroll|#

youtube.com

HTML

Unclassified - used by youtube.com.

GPS

HTTP

Registers a unique ID on mobile devices to enable tracking based on geographic GPS location.
PREF HTTP Registers a unique ID used by Google to get statistics about how the visitor uses YouTube videos through various websites.
VISITOR_INFO1_LIVE HTTP Tries estimating user bandwidth on pages with built-in YouTube videos.
YSC HTTP Registers a unique ID to get statistics about which videos YouTube have been seen by the user.

 

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