Once a year as the summer starts to wind down, Thermoseal hosts its annual DRP Council Meeting. The Distributor Relationship Program (DRP) is a partnership created to establish a mutually beneficial business relationship with a select Group of MRO distributor customers throughout the United States. The ultimate goal is to increase market share for all interested parties.
The 2017 DRP Council Meeting was held at Nemacolin Woodlands Resort in Southwestern Pennsylvania. At the 2,000 acre mountain lodge, guests enjoyed the beautiful weather and breathtaking views of the Allegheny Mountains. The meeting was kicked off with a welcome reception and dinner where new members were introduced and all guests could network.
Scott Peters started the presentations with an overview of Thermoseal's certification to the new ISO standard 9001:2015. The standard – which underwent three years of revision work by experts around the globe – replaces previous versions and sets out the requirements for a quality management system. In the course of the conference, Scott also communicated the KLINGER Group's new management and operational structure. The recent launch of Thermoseal's E-Commerce Internet-based web store was also part of the agenda.
Other presentations from Thermoseal's sales team included potential new products, creative partnerships, new offerings including the KLINGER Sentry Gasket and FlangeGuards spray shields, and how to gain credibility with the correct gaskets and proper installation in the field.
"Thermoseal's DRP was created nearly 25 years ago," explains Scott Peters, Managing Director at Thermoseal, adding: "The goal of the program is to develop and enhance a working partnership between our company and the distributor customer. These members are offered competitive pricing, consigned inventory with monthly usage reporting and invoicing and special payment terms in agreement of market communications, accounts development and continuous sales growth.
Before dinner in the Field Club's Lodge, Stephen Abbot, President of Dooley Gasket and Seal, a family-run fabricator located near Philadelphia, was presented with the DRP Top Performer Award for the considerable growth achieved in year over year sales.
Everyone's a winner
The Council Meeting concluded with a friendly sporting clays competition at the Field Club's Shooting Academy. Groups were challenged to shoot moving clay targets with shotguns from different shooting stations. Three trophies were given to shooters: Top Gun (first place), Runner Up (second place) and Most Honest (last place). And having successfully completed this year's annual DRP event, one can be very certain that both Thermoseal and its customers are already looking forward to the 2018 installment.